Shipping policy
Shipping Policy:
- Shipping Methods: We offer various shipping options, including standard and expedited delivery, to suit your needs.
- Processing Time: Orders are typically processed same business day if ordered by 12.30pm.
- Shipping Rates: Shipping costs are calculated based on the weight, dimensions, and destination of your order. You can view shipping rates during the checkout process.
- Delivery Time: Estimated delivery times vary depending on the product and shipping method selected and your location. Once your order ships.
- Shipping Restrictions: Some products may have shipping restrictions due to size, weight, or regulatory requirements. We will notify you if any restrictions apply to your order.
- Shipping Damage or Loss: In the rare event of shipping damage or loss, please contact us immediately, and we will assist you in resolving the issue.
- Address Accuracy: Ensure that your shipping address is accurate and complete to avoid delivery delays or return shipments. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- Questions or Concerns: If you have any questions or concerns regarding our shipping policy, feel free to contact our customer service team for assistance.
Enduramaxx Tanks
Standard delivery of Enduramaxx Tanks are 4-6 working days from date of order, if you request a colour change on tank these are manufactured to order lead time 7-10 workings days.
Its down to the customer to organise off loading of this item, if a HIAB is required for off loading please contact us to get a special delivery price.
Delivery costs vary depending on the tank, this can be checked this in the product under delivery cost.
Galvanised Storage Tanks, liner and covers
Standard lead time for steel tanks is 2-3 workings weeks, this some times can be improved depending on what supplier has in stock at time of order, if ordering a powder coated tank please allow little longer 3-4 weeks for panels to be powder coated.
Delivery costs standard pallet cost is £125 and covers a tank ordered with liner and AA Cover, if you are ordering a steel roof it would be two pallets at £125 per pallet or these items can be collected from supplier.
Lead time on EPDM liners only would be 5-7 days from date of order, this could improve depending what stocks supplier is holding at time of order. EPDM Liners on delivery £65 or this can be collected from supplier.
Anti algae covers only lead time time 7-10 working days from, this could improve if supplier has item in stock at time of order.
Galvanised steel cover only lead time 2-3 working weeks from date of order, improvements on lead time could be made depending what stock of components supplier has at time of order, delivery cost is £125/per pallet.
Lowara & Grundfos Products
Mainland UK lead time for Lowara & Grundfos pumps can be next day if goods are available in stock, or if they have to be made 3-5 working days. Larger pumps have to come directly from Italy which lead time is longer 5-7 working days from date of order.
Delivery Costs:
- Standard delivery is free and will be with you within 3-5 working days depending on stock availability.
- Next Working Days under 35kgs £18
- Next Working day over 35kgs £75
Next working day deliveries need to be placed before 12.30pm, any products needed on AM delivery or Saturday delivery this will need to be quoted.
These prices are based on mainland UK, any products that need to be sent to UK Islands, Republic of Ireland and Scottish highlands please contact us for delivery costs.
If you are unsure on delivery options, access or have any other questions please call before placing order.
Note: This shipping policy is subject to change without prior notice.